Help Using BBP Online (8)

How do I join BBP Online?
BBP Online is a subscription website.  To access the resources within this site, you have to subscribe by following these steps:

  1. Visit the Subscription Information page, so you can see all the things members of this site receive.
  2. Complete the Subscription Application. You will be prompted for your name, email address, desired screen name and desired password. It is important that you enter your real email address on this screen, because it is used to send you a registration email message containing your account authorization code and further instructions. By completing the Subscription Application you agree to our Terms of Use for the website.
  3. Account Activation
    After submitting your application, you will see a message on the screen indicating whether your subscription was successfully processed. It if was, you will receive an email message containing your Sign In name and password (chosen by you). You may sign in to the Subscribers Area anytime after your subscription has been approved.
  4. Signing In
    You must be a registered subscriber before signing in to the Subscribers Area. Clicking on any item on the main page will automatically take you to the Sign In page. The Sign In program will prompt you for your Sign In name and password.  Important: "Cookies" must be enabled in your browser before signing in and/or posting. Your Sign In status is passed via cookie by the Sign In program to the posting program.
  5. Updating Your Account.  If you would like to update your password, username, email or other account information, click here (you must be logged in to access the link).

What is the BBP Privacy Policy?
At BBP Online we respect your privacy and will never provide details about you to anyone without your permission. For full details see our Privacy Policy.

What are the BBP Subscriber Rules/Terms of Use?
Broadly stated, the goals of this site are to provide subscribers with the information and resources described in the Subscription Information page. In return, we expect you to abide by a few simple Subscriber Rules/Terms of Use.  These guidelines are intended to help maintain a useful amount of order. These rules may be revised without notice.

I've lost my Sign In Name or Password, what do I do?
If you've lost (or did not receive) your 'Welcome New Subscriber' email, or if you've forgotten your Sign In name or Password, you can use the Lost Password feature on the Sign In page to receive an automatic email message (sent to your originally registered email address) of your registration record.

How can I update or change my account information, such as password, user name and email address?
If you would like to update your password, username, email or other account information, click here (you must be logged in to access the link). 

I'm locked out of the website - what happened?
BBP Online memberships for individuals are assigned a single user name and password, for use on a single computer.  The system can detect when two different computers are trying to login using the same user name and password.  This is designed to protect your membership from being abused if your login information is shared or stolen. 

If this is detected, your account will automatically be locked for 24 hours.

If this happens to you by accident, please let us know and we'll unlock your account as soon as we can.

What are the rules for the BBP Discussion Forums?
The discussion forums are provided as a way for you to ask questions, seek opinions, offer advice, and in general connect with other subscribers. In order for the discussion forums to work, we ask that you follow these guidelines:

  • Do lead by example - Nothing improves a forum more than posters who reason sharply, write well, and have some perspective about it all. Be one of them.
  • Do keep it clean - A differance of opinion between subscribers is acceptable, but refrain from abusive attacks, engaging in senseless flame wars, and using profane language.
  • Do stay on topic - If you are going to reply to a post, make sure you are placing it in the correct area. Use the reply button below the original post.
  • Do not post commercial messages. This means don't use the discussion forums for self promotion.

How do I contact BBP Online?
If you have a question, or are not able to resolve an issue, you can post it on the BBP Discussion Forum, or you can contact us via email using the Contact Form.

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